Privacy Policy
At Stonewillow Care Quality Partners, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
1. Information We Collect
We collect information about you when you enquire about our consultancy services, book a discovery call, or engage us for project work. This may include your name, business address, email address, phone number, and details regarding your care service requirements.
2. How We Use It
We use your information to provide bespoke consultancy support, manage your account, and fulfill our contractual obligations. This includes sending you service updates, compliance reports, and relevant industry insights that support your CQC readiness.
3. Legal Basis
Our processing of your information is based on the necessity of performing a contract with you, our legitimate interests in operating a consultancy service, and compliance with our legal and regulatory obligations within the adult social care sector.
4. Data Retention
We hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us, ensuring evidence and audit trails are maintained for regulatory purposes.
5. Your Rights
You have the right to ask for a copy of the information Stonewillow holds about you, to correct any inaccuracies, and in certain circumstances, to ask us to erase your personal data or restrict our processing of it.
6. Contact Details
If you have any questions regarding this policy or our privacy practices, please contact us by email at principalconsultant@Stonewillowqualitypartners.co.uk or through our enquiry form.